Once your order is processed you will receive your template within 24 hours, except weekends. I try my best to get your template to you within 1-3 hours of your purchase, but there is a 24-hour grace period for high-volume days.

Weekends: It’s possible to receive your template on a Saturday or Sunday but most orders placed after 4 pm on Friday, and any time on Saturday or Sunday will be delivered to you on Monday, PST.

Holidays: Orders placed on a holiday will be delivered within 48 - 72 hours.

Due to the nature of a Squarespace templates, all orders are final.

For more info, please visit the package page, which will have information about the process.

If you purchase a Web Design package, you will receive an email shortly after purchase that will guide you through the next steps. If you choose to cancel your order, you have 24 hours from the point of purchase to email me and do so.

You have 24 hours from the point of purchase to cancel your order. You can do so by emailing me via my contact page.

If there’s an issue, don’t hesitate to reach out to me via my contact page page. I will respond within 24-48 hours.

Yes, in order to use one of my premade templates for purchase, you should have knowledge of how to use a Squarespace site, specifically Squarespace 7.1. The templates are designed to be ready to use, and all you have to do is adjust your settings, swap your font, color, imagery, and copy and you’re good to go.

If you’re unfamiliar with web design, and Squarespace in particular, I offer custom services, where we can build off a template of your choice and I will do the manual entry for you.

Yes! With each Squarespace template purchased, you will receive a basic tutorial explaining how I set the site up and how to make basic changes. However, this is a simple tutorial, intended for those who already understand the Squarespace platform. I will not go into depth, nor will I tell you how to use more complex features or adjust settings, etc.